The practice would ask that you do not make comment on social media, insulting comments regarding the Practice, GPs or any member of our staff; we feel this is inappropriate.
Should such comments come to our attention we will ask that this be taken off the page on which you posted with immediate effect.
We have a fully operational complaints procedure should you feel that you have not received a satisfactory service from our Practice. This way you can voice your concerns directly to us and complaints can be resolved locally. This procedure is confidential and we at the practice always endeavor to help.
Comments on social media can be defamatory and can lead to poor relations between patients and the practice. It can undermine the trust and quality of service which we work hard to maintain.