To request an urgent appointment for today or tomorrow (Monday to Friday)

• Phone us on 028 2766 0300 Option 2 Monday to Friday from 8:30am 

Urgent appointments should really be for acute medical problems rather than ongoing conditions as we cannot offer you a specific doctor who may know your case well. If you can wait please do.  We cannot offer you a choice of appointment times, however if you are unwell and need attention we will do our best to ensure that you see a doctor as soon as possible.

To request a routine appointment in the next 7 days

• Book an appointment online via the link at the top of this page
• Phone uson 028 2766 0300 Option 2
• Monday to Friday, 8:30am
• Visit the surgery and speak with a receptionist. We are open Monday to Friday, 8:30am

However you choose to contact us we may offer you a consultation:

• By phone
• Face to face at the surgery
• On a video call
• By text or email

Appointments by phone, video call or by text or email can be more flexible and often means the doctor or nurse can help you sooner.

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

 If you cannot keep your appointment please phone to cancel ASAP.

You can also complete our appointment cancellation notification request form. This can only be used if your appointment has been arranged for more than 24 hours in advance (excluding weekends and public holidays). You can also text to cancel your appointment.

If you need help when we are closed

Service is provided by Dalriada Urgent Care - Tel 028 2566 3500

This service is for EMERGENCIES and runs from Causeway Hospital. To use the system, phone, leaving details with the operator. A doctor or nurse will phone you back and advise appropriately.

Please remember these doctors do not have access to your medical records and are not in a position to sort out long standing problems.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Please tell us:

• If there’s a specific doctor, nurse or other health professional you would prefer to respond
• If you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
• If you need an interpreter
• If you have any other access or communication needs

We have a texting service which allows you to receive confirmation and reminders about your appointments.

To have this service you will need to register by completing a consent form.

Please remember to update your contact details with us when you change address, telephone numbers and email address.

Complete our SMS Reminder Form