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If you are suffering from fever, cough or other respiratory symptoms you may have coronavirus.  This is usually mild and you can obtain advice from or

Please do not book an appointment and do not enter the health centre building if you have any of these symptoms.  If necessary you may phone our reception for advice.

Due to the pressures over the coming weeks we will be limiting advanced bookable appointments although will do our best to provide care to all other conditions as we normally do.




Ballymoney Family Practice will be closed on:


 Should you require a doctor in an EMERGENCY, please contact: 

028 2566 3500 




It is essential that when a patient orders repeat medication that they allow 24 WORKING HOURS before attempting to collect at reception and a further 24 WORKING HOURS if you wish your  medication to be sent to a named chemist.  If you are ordering an acute item which might be deemed more urgent, it is important that you tell the receptionist so that this can be prioritised.  If you have asked for your medication to be collected at the chemist we would kindly ask that you would check with them first before presenting yourself to reception but again please allow a minimum of 24 WORKING HOURS!



Influenza Vaccination 2019/2020

It’s that time of year when we ask people to come along to the surgery for a flu jab. The seasonal flu can be a serious illness for certain “at risk” people and everyone over 65 years of age (born before 1st April 1955). In addition flu vaccination is recommended for all pregnant women and anyone who is a main carer for an ill or disabled person at home. For these people the Government recommends an annual Influenza vaccination.  Also over the next few years the Department of Health plans to offer this to all healthy kids under 16 however this year we are offering vaccination to pre-school children (born 2/7/15– 1/9/17).

 If you are eligible to get the flu jab you will receive a letter during the first week of October.  If you are unable to attend your clinic date and time you may contact reception to get an alternative.  Patients normally given the flu jab by the District Nurse will have their name passed over and you will not receive any correspondance and you can expect a Nurse to call.

If you missed you flu injection during the month of October when clinics were running you may telephone reception and get an alternative time to come for this vaccines.  We will run 2 short surgeries in December to accommodate these patients.


Pharmacy First 

Over the winter period patients can attend the pharmacy for sore throats, colds and flu like illnesses.


Carers Health Check 

If you are a 'carer' (i.e. you have an unpaid role looking after someone in the community) for someone we can offer you a health check. 

This will involve an enquiry about any health problems / complaints and a review of any current medication which you may be on.  We can also provide information for organisations which may be able to help you in your role as a carer.

Please telephone our reception and ask for an appointment with our Practice Nurse for 'A Carers Health Check'


Bogus Callers

We have had reports of patients receiving calls from persons claiming to be from Ballymoney Health Centre.  They are enquiring about medications and trying to obtain information about our patients.  Please DO NOT UNDER ANY CIRCUMSTANCES give out any of your information especially information relating to your Banking.  The Health Centre Staff will NEVER as for any financial details.  If you get a telephone call and are unsure please just hang up and phone us here at the Health Centre on the usual number and we will be happy to advise.

The PSNI & the Health & Social Care Board have also been notified.



A new video has been released giving information on the Bowel Screening Testing

which is currently underway for eligible patients in Northern Ireland. 

If you have to take the test please follow the link below - you may find it of use!



 There is a new support group in Coleraine for OCD sufferers.  For futher information please click on the link below.....


"A Guide to Preventing Blood Clots" - INFORMATION LEAFLET

 As part of on-going work a leaflet has been developed or patient to help them with the prevention of blood clots.  For futher information please click on the link below..... 






During the pandemic if you become unwell the reception staff initially will arrange a telephone call from one of the GPs.  Once the GP telephones you back they will decide if they need to give you an appointment to be seen at the health centre for your problem or if it can be managed in another way. 

Any patient who is unwell or has any health concerns should contact reception to ensure that you get treated appropriately.

Our doors remain open for patients who have a pre-booked appointments with the GPs/Practice Nurses/Treatment Room.

A staff member will greet you at the door.  We would ask that if you do not have a pre-booked appointment that you do not attend the health centre although we are aware that this isn't always possible depending on individual circumstances. 

During these difficult times we wish to provide adequate care to our patients and maintain our efficient service whilst being mindful of the safety of patients and staff.

We understand that this is a worrying time for our patients.  The local Community Navigator has devised a monthly newetter to advise patients of available online resources to support you during the Covid19 pandemic. Please click on the link below:


A number of GP practices in the Causeway locality have expanded their teams to include Multi-disciplinary teams.  MDTs consists of Physiotherapists, Social Workers, Social Work Assistants and Mental Health Practitioners, who work in GP Practices alongside the existing practice teams to provide enhanced access to health and social care services within the GP Practice. Patients registered to a MDT practice are able to book an appointment directly with any of these new services, without first having to see their GP!

MENTAL HEALTH PRACTITIONERS - General Practice Mental Health Practitioners have joined the multi-disciplinary team within your GP practice. They will work with you to help improve your mental health and wellbeing through early intervention, prevention and management of mental health issues, using a range of approaches to achieve this.  Good mental health is just as important as good physical health. One in four people in Northern Ireland will experience problems that negatively affect their mental health. While the things which affect your mental health can be very complex, often a few simple things may be all you need to protect your mental wellbeing.

PHYSIOTHERAPISTS - Ballymoney Family Practice now has First Contact Physiotherapy Practitioners available that you can book a direct appointment without seeing your GP first. They are experts in dealing with problems with your joints, muscles and bones such as arthritis, sprains, strains, neck and back pain.Our physiotherapists have advanced training and will be able to diagnose your condition, order tests and prescribe if required and advise on the best management. They can organise further treatment or onward referral to appropriate services.

SOCIAL WORKERS - Social workers can discuss any problems a person has and explore what is important to them.  Social Workers will provide practical advice, help and support in order to address these problems.  Social Workers can refer people onto to groups or services within their local community which can support their needs.  Social Workers seek to improve a person's social well being by promoting their independence, supporting people's social inclusion and helping people to feel safe and well and feel in control of their own lives.  Social Workers can support people through:
   *   isolation or loneliness
  *   relationship difficulties
  *   provide carer support
  *   parenting difficulties
  *   housing difficulties
  *   financial difficulties
  *   stress
  *   bereavement
  *   traumatic life events and abuse
  *   domestic abuse
  *   alcohol, drug and substance abuse

PHARMACIST - Our Practice Pharmacist works as part of our practice team by supporting our patients on all aspects of prescribing and management of their medicines, helping us ensure that our patients get the best from their medicines

The Practice Pharmacist regularly undertakes medication reviews, updates medicines following your discharge from hospital, counsels patients on their medicines and will see patients in a clinical consultation e.g. those prescribed warfarin or other anti-coagulant drugs.

Our Practice Pharmacist is a source of information for all members of the practice team and for our patients.



We have changed our online services.  You can no longer order prescriptions via the old system.  If you wish to make appointments and order medication via our online services you will need to register by telephoning or attending reception so that we can get your e-mail address to send you a valid registration link.

We are aware that this might initially cause some disruption for you but in the long term the benefits of using our new Patient Services will be seen.  Once registered you will be able to view your repeat medications and should make ordering your prescriptions much easier.

In the next few months Ballymoney Family Practice hope to implement SMS text messaging service.  If you do not wish to avail of this service please let one of the reception team know.

(Site updated 25/05/2020)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
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