Here at the practice we work in partnership with patients and support them to make informed decisions about their care. 

If you have had a positive experience regarding at Ballymoney Family Practice we would like to hear from you.  

Please contact our Practice Manager.

Complaints about your surgery should first be raised directly with the Practice Manager via our local resolution procedure. 

Please telephone reception and a member of the team will arrange for the Practice Manager to telephone you, this will be within 5 days of raising the issue.

All complaints are dealt with in line with SPPG and NIPSO protocol.